ENGINE & TRANSMISSION WARRANTY –
Covers head & block only internal parts include but not limited to (pistons, rods, crankshaft, camshaft, main seals, head gasket, valves, etc.) ALL electronic or external parts (such as gaskets, sensors, timing components, alternator, power steering pump, ac compressor, etc.) are “AS IS”, (No warranty coverage whatsoever.) Replacement engines & transmissions has a warranty of 60 days head and block only. Starting the day when the customers purchases the engine and or transmission.
•Performance swaps; Engines and / or transmissions equipped with Vtec, turbo, or supercharged systems has a warranty of 30 days head & block coverage only. Starting when the customer purchases the engine and / or transmission.
•All Rotary Engines / transmissions are sold ” AS IS” no warranty coverage.
•All Engines & transmissions must be installed with-in the warranty coverage period. Keep in mind that we import these USED engines and transmissions from Japan, where electronics may differ, ensure you and your mechanic do your own research to be comfortable enough installing and modify what needs to be.
If the transmissions requires certain modifications, sensors and shift solenoids to be replaced from the original setup it will be indicated on the invoice along with a verbal instruction.
• OUT OF STATE PURCHASERS- WE WILL COMPENSATE THE SHIPPING TIMES AND WILL START THE WARRANTY ON THE DAY OF RECEIVING.
JDM MIDWEST is not responsible for installation or improper use of any engine/transmission sold to a client; therefore, the following parts and circumstances are not covered by our warranty:
•PROFESSIONAL INSTALLATION IS REQUIRED. WE DO NOT PROVIDE TECHNICAL SUPPORT FOR INSTALLATIONS AND DO HIGHLY RECOMMEND IF YOU ARE NOT FAMILIAR WITH THE SWAP TO PLEASE CONSULT WITH A PROFESSIONAL MECHANIC. IF CERTIFIED MECHANIC DOES NOT INSTALL THE ENGINE/TRANSMISSION, YOUR WARRANTY IS VOIDED. NO QUESTIONS ASKED!
•All external parts of an engine such as axles, power steering pump, oil/water & a/c pumps, intake & exhaust manifolds, carburetors, distributors, coil packs, ignitors, valve cover(s), oil pan, alternators, starters, emission control devices, thermostats, belts, hoses, clutches, flywheels, pulleys, wiring, computers (ECU), transmissions, turbo/supercharger units, fuel systems, gaskets (except for head gasket), seals, sensors, solenoids, timing components, and any plastic trim pieces are not covered under warranty.
•Ensure you perform oil system overhaul procedure. (Flush oil system & change oil pump). The loss of engine oil as a result of insufficient amount of oil in the engine or lack of oil pressure will void warranty.
•Any labor for installation or removal of any defective part of an engine/transmission is not covered under warranty.
•Customer is recommended to perform Timing overhaul. (Timing belt/chain/tensioner). Any damage to the engine due to improper installation will void warranty. Swapping or removal of cylinder head(s)/crank/rods/pistons/cam(s)/gears & removal of transmission casing voids warranty.
•Loss caused by modification or forced induction (Nitrous/Alcohol Injection/Turbo/Supercharger & Aftermarket ECU upgrades) for which the engine was not designed will void warranty. Customer must perform cooling system overhaul. Loss caused by overheating of the engine, unless overheating is the direct result of the failure of an internal part of the engine. Any tune-ups and adjustments in belts, hoses, filters, emission control devices, sparkplugs, timing component, etc. are not covered under warranty. Decrease in performance of any covered part due to normal wear and tear, unless actual breakdown occurs.
•JDM MIDWEST will not be held responsible if the engine/ engine swap is purchased does not fit into the designated vehicle. i.e.; swapping out and engine swap from either and earlier or later model vehicles. Before purchasing the engines/transmissions, the customer must verify that the engine codes match and has consulted with their mechanic ensuring fitment into mentioned vehicle. We will not be held responsible if incorrect engine is purchased.
JDM MIDWEST provides its customers with used imported Japanese engines with low mileage. External parts of the engines such as belts, hoses, seals, gaskets, and plastic covers are sometimes damaged during shipping and can be replaced by the customer’s mechanic using parts from the designated original vehicle. Cosmetic damage such as scratches on valve cover are normal on used engines and does not reflect upon performance of said engine. In addition, replaceable parts such as sensors, exhaust pipes, and air intake boxes may be missing if they are broken or damaged. JDM MIDWEST is not responsible for these parts as the warranty only covers internal parts, which would prevent the engine/transmission from operating in-correctly.
SMOG & EMISSIONS:
JDM MIDWEST will NOT be held responsible for the failure of emissions or smog test. Please verify with your local authorities if the engine passes smog and emissions regulations in your state.
DEFECTIVE ENGINE CLAIM PROCEDURE:
In the unlikely event of a Head/Block/Transmission being defective, we will require the following to be emailed/faxed only to us:
JDM MIDWEST will require a detailed written description (work order) along with pictures of the described defective part from a Certified Mechanic ONLY.
A copy of the Mechanic’s certification along with his/her contact information must be provided. JDM MIDWEST will contact the Certified Mechanic to ensure that the documents are legitimate. The Certified Mechanic may not be the individual who bought the engine/transmission from JDM MIDWEST, however if he/she is the installer, we will require to be able to communicate via phone. You may fax the required paperwork to 513.942.6666 Claims or email to firstname.lastname@example.org
Once required paperwork’s is faxed/emailed, we will make a decision on whether we will provide a refund for the damaged part(s) only or request for the engine/transmission to be returned for a replacement. Shipping charges nor labor are not covered under warranty. You must return the defective engine/transmission complete with no parts missing (however it looked leaving our facility). If parts are missing, those parts will be removed from the replacement engine/transmission prior to being shipped out.
WE ARE NOT RESPONSIBLE FOR THE RETURN SHIPPING.
SALES & SHIPPING POLICY:
•No refunds or exchanges on non-defective engines.
•$35.00 service charge on all returned checks
•All refused / returned orders will be charged 35% of the total invoiced amount for restocking fee plus all original and return freight charges back to our warehouse, no exceptions.
• JDM MIDWEST is not responsible for damages occurring during shipment of any engine, transmission, or parts
• JDM MIDWEST is not responsible for any expenses involved in applications of our products. (Shipping, Labor, Etc.)
ALL SALES ON USED ACCESSORIES / ITEMS ARE FINAL, THEY ARE SOLD “AS IS” NO RETURNS / EXCHANGE WILL NOT BE ACCEPTED.
• All body parts, interior parts, wheels, & suspensions are not under warranty. These parts are always sold “as is.”
THIS INFORMATION IS SUMMARIZED AND PRINTED ON EVERY INVOICE; IT INDICATES ” PLEASE READ OUR FULL WARRANTY / DISCLAIMER ON JDMOFOHIO.COM” ON THE BOTTOM OF THE PAGE. IF A CUSTOMER HAS A COMPLAINT AND FAILED TO READ OUR WARRANTY / DISCLAIMER, AND DOES NOT HAVE AN UNDERSTANDING OF IT. WE WILL NOT TAKE THE ISSUE ANY FURTHER WITHOUT THE PROPER DOCUMENTATIONS.
JDM MIDWEST RESERVES THE RIGHT TO CHANGE OR MODIFY THIS WARRANTY AT ANY TIME.